All You Need To Know
Have a question? Want to know a bit more about the rental process and our company? To help you get you the answers quickly, we’ve compiled a list of popular questions we’ve received from our customers, along with useful answers. Can’t find what you’re looking for? Get in touch with us, and we’ll be more than happy to help.
- Renter must have a major credit card (VISA, MasterCard, Amex) along with matching picture I.D.
- Renter must be present when taking occupancy of camper.
- Renter must be 25 years of age or older to make a reservation (insurance requirements).
- We currently require a two-night minimum on all reservations. Please contact us directly if you need a rental for a shorter stay, so we can see if it's something the schedule can accommodate.
Are trailers Delivered/Set Up?
Our trailer reservations are for delivery only. The Green Canteen Co. provides delivery and set up at the location/camp site you have already reserved within 30 miles. Please contact us for anything over 30 miles, we do our best to be flexible. Extended delivery sites may have a greater minimum reservation requirement & additional fees.
What if the Dates I want Are Unavailable?
Call or email us. We recognize many reservations require two separate functions - booking your campsite & reserving our trailers. We understand the need to ensure our trailers are available on the dates you have a site reserved. As cancellations may occur, we recommend you contact us so that we may help with the booking process.
Are pets and smoking allowed?
No. Our trailers are pet-free and smoking free. Service dogs are allowed.
What type of hookups are needed?
When reserving a campsite, the minimal electrical hookup requirement for the trailer is 30 amps, 50 amps works as well. Back-in or pull-through spots will work for these trailers. Sewer hook ups for stays longer than 2 days are recommended but not required.
Is smoking allowed? what about pets?
No. Smoking is not permitted in our trailers. Pets are also not allowed in the trailers. Please see our terms and conditions to review smoking & pet penalty fees. Service animals, with proper identification, are permitted.
What Are the Necessary hookups?
Both 30 amps & 50 amps will work for our Shasta campers. The length of your stay will help determine your water/electrical/sewer needs. We suggest sewer hook ups for reservations of two nights or longer.
What Are the Rental Rates?
Please contact our team to get a quote. Rates include basic cleaning and local delivery. Any deliveries beyond a 30 mile radius of Nashville incur an additional delivery charge. We offer discounted rates for longer reservations such as weekly and monthly bookings.